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  Public Ticket #4532395
After installing premium version, broke other plugin
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  • Neltronics started the conversation

    I had Price by Quantity setup and working perfectly, as soon as I installed the premium version of Price by User Role, the Price by Quantity plugin stopped working. Now quantities do not update price. I made no other changes apart from installing the premium Price by User Role. FYI, Price by Quantity plugin is the free version.


    I will elaborate in more detail... 

    I have 2x types of customers, retail and wholesale. I had the Price by Quantity setup for wholesale customer only to show 3 qty discounts - shown in compact table on the product pages. No qty discounts for retail customers, wholesale only.Worked beautifully. When logged in as a wholesale customer, showed the table, add to cart, change qty in cart and the price would update to the discounted qty price. When logged in as a retail customer, did not show qty discount. Perfect. Exactly how I wanted it.

    Installed the premium Price by User Role plugin. Changed individual product prices to their wholesale price within the product edit page (not using global %, all individual prices). Works, show the correct wholesale price when logged in as a wholesale customer, still show full retail when logged in as retail customer. Seemed to be working so far...

    But this is the problem...Now when logged in as wholesale customer, shows the table on the product page, great. But when adding to cart the price no longer updates with the qty discount when I increase the qty like it did before I installed the plugin. 


  •   Neltronics replied privately