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  Public Ticket #4305340
Unable to add new products to existing bundle – WPC Product Bundles bug
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  • mathilde started the conversation

    Hello,

    I’m using the WPC Product Bundles for WooCommerce plugin (version [X]) and I’m encountering a critical issue:

    When editing an existing bundle product, I’m no longer able to add new products to the bundle.

    I can only update the quantity of existing products, but no field appears to add or search for new ones.

    I’ve already tried:

    • Disabling all plugins except WooCommerce and WPC Product Bundles

    • Switching to a default theme

    • Clearing all caches
      … but nothing has changed.

    In the browser DevTools console, I don’t see any obvious JavaScript errors.

    WordPress version: 6.8.2
    WooCommerce version: 10.0.4
    Theme: Kadence

    Thank you in advance for your help.

    Best regards,
    Mathilde

  •  1,513
    Dustin replied

    Hi Mathilde,

    If you can't find any products even though they exist, please check your search settings here:

    3801605571.png

    If you find products but can't add them to your bundle, likely, they're not allowed. With the free version, you can only add simple products to your bundle.

    If it is not the above problems, please send me your website credentials (wp-admin link, username, and password) or create a dev/staging site with identical configurations so I can check for any issues. In that case, please purchase the premium version here https://wpclever.net/downloads/product-bundles/ to get help.

    Best regards,
    Dustin