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  Public Ticket #4258643
On mobile, bundled products are removed from cart
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  • nerobold started the conversation
    3 days ago on Thursday at 5:17pm

    Hello,

    I am experiencing an issue with WPC Bundled Products in my WooCommerce store https://www.shopgaravinihome.it/:

    • On desktop, bundled products can be added to the cart without any issues.

    • On mobile, when I add a bundled product, it appears in the cart briefly and then automatically disappears. I find the cart empty like if I never added anything.

    This only happens with bundled products on mobile; regular products work fine and bundled products on desktop also work fine

    Could you please advise what might be causing this or how to resolve it?

    Thank you,

  • nerobold replied
    2 days ago on Friday at 8:58am

    The issue seems caused by WooCommerce PayPal Payments plugin.
    If I stop the Paypal cart simulation the problem is solved:
    add_filter( 'woocommerce_paypal_payments_simulate_cart_enabled', '__return_false' );

    There should be a way for you plugin to bypass this issue.  Please advice.

  •  1,500
    Dustin replied
    16 hours ago

    Hi Nerobold,

    Indeed, our plugin currently faces a compatibility issue with WooCommerce PayPal Payments. The snippet you added serves as a workaround that we are also utilizing.

    We are working on a fix for this.

    Best regards,
    Dustin