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  Public Ticket #4224398
Bundle not in total amount at checkout glitch
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  •  1
    Bert started the conversation

    Hello,

    I have a glitch where - from time to time - a bundle is not being charged at checkout and so the person receives the bundle from free. This has happened twice, with two different bundles, but I cannot seem to replicate the problem when I make the same order. Can you please advise?

    It seems when this glitch happens, the product in the bundle don't appear in the checkout overview. It also seems that this happens when people order a bundle + some seperate items.

    Kind regards

    Bert Gybels

    Attached files:  Screenshot 2025-07-29 at 09.17.47.png
      Screenshot 2025-07-29 at 09.17.22.png

  •  1,500
    Dustin replied

    Hi Bert,

    I found that on the English website, adding a bundle https://yourhealthyfix.eu/en/product/calm-recover-bundle/ to the cart, then changing the language to Nederlands, causes the above error.

    6494233756.png

    If you are using WPML, enable the Reset Cart option when switching languages to avoid any unwanted issues.

    2898795499.png

    Best regards,
    Dustin

  •  1
    Bert replied

    Hi Dustin,

    Thank you very much for your reply. I'm using polylang but added a script to functions.php to clear the cart when switching languages.

    Cheers

    Bert