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  Public Ticket #4001578
The cart empty itself when I add bundle
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  • Stefano Guzzardi started the conversation
    1 day ago on Monday at 10:26am

    Dear Support Team,

    I’m experiencing an issue on my Book Commerce website related to the WPC Product Bundles plugin (version 8.2.7, premium).

    When I add a bundled product to the cart and then click to go back to the shop to add more items, the cart is emptied automatically. This issue only occurs with bundled products created using your plugin — single products do not cause this problem.

    Could you please help me understand what might be causing this and how to fix it?

    Thank you in advance for your support.

    Best regards,

    Stefano, Carnivore Company

  •  1,448
    Dustin replied
    9 hours ago

    Hi Stefano,

    Please add the custom code below if you're using the WooCommerce PayPal Payments plugin. (How to add custom code? ↗):

    add_filter( 'woocommerce_paypal_payments_simulate_cart_enabled', '__return_false' );
add_filter( 'woocommerce_paypal_payments_simulate_cart_prevent_updates', '__return_false' );

    If the problem persists, please send me your website credentials (wp-admin link, username, and password) or create a dev/staging site with identical configurations so I can check for any issues.

    Best regards,
    Dustin