Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #3983461
Badges do not show
Open

Comments

  • Wesley started the conversation

    Just installed the plugin and was excited to see it work.  Been trying and checked my settings and tried with ALL products and then with a TAG group but doesn't seem to show.  See image.  
    Is it working currently?

    Attached files:  badge.png

  •  1,436
    Dustin replied

    Hi Wesley,

    We provide premium support exclusively for users who have purchased the premium plugin. Please provide your license key or email so I can verify your purchase.

    If you don't have one, please purchase it here: https://wpclever.net/downloads/wpc-badge-management/ 

    Best regards,
    Dustin

  • Wesley replied

    thanks... I'm.aware if that. I'm trialling it before I buy. If I can't get it to work then I won't buy, hence my question.

    So it's more a support-sales question but if you're not willing to answer then I'm not willing to buy a plugin that doesn't work.

  •  1,436
    Dustin replied

    I need to access your website backend to check and fix the problem. Of course, I guarantee the problem will be solved when you use the premium version. If not, you can still ask for a refund. Don't worry about it :)

    Best regards,
    Dustin