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  Public Ticket #3954968
Coupon not working per product in bundle
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  • Katalin started the conversation

    Hello,

    I use Woo + Elementor

    Prices set to nett on all page.

    I have put two products to the bundle. (ID: 21041 and 21030) ID of the Bundle is: 21043. The Bundle is auto-priced. All elements in the bundle and the bundle itself is virtual product, downloadable. 21030 costs much less than 21041.

    I made a coupon at Woo>Marketing> Coupons

    Settings: Fixed product discount, amount set. In 'Restrictions' page I only set the product that is an element in the bundle. (ID: 21041 ) So I set a coupon that gives a fix amount discount from product 21041. Coupon discount amount is much bigger than the price of the product 21030.

    Settings at WPC Bundles for Coupons: 

    Coupon restricitons: no  (Also see pic attached.)

    The coupon is not working, it says it is not applicable for the product in the cart. (Which I understand, as there's the 21043 in the cart and not 21041) However if I put only 21041 in the cart, it works fine.

    I also tried to set the coupon for the whole bundle, but then it splits the amount between the two elements. This makes 21030 paid, and therefore downloadable. I don't want it, I would like to give the discount from 21041 , leave 21030 unpaid, and when customer pays the remaining amount, then make it paid, and downloadable.

    I have also tried to make it fixed cart discount, but still has not worked.

    I have also tried to make a restriction in the Coupon settings to exclude product ID 21030, but than the coupon can not be applied, same problem as mentioned here: https://wpc.ticksy.com/ticket/3560322/ 

    And the tax is counted incorrectly, but that's my least problem...

    What settings makes the discount work for only the specific one product in the bundle?



    Attached files:  wpc-settings.JPG

  • Katalin replied

    Any idea for the solution? 

  • Katalin replied

    Update: I have added another plugin for getting better Coupon options. (Smart coupons)

    Now I could set product 21030 (with the small amount) to exclude from any coupons individually.

    So now everything works fine, the TAX is OK as well. 

    Other issue:
    On the "Localization" tab I have translated some things to Hungarian at the 'Cart & Checkout' section. In the Hungarian language there are some special characters, I would say 'latin extended' is needed always. (E.g.: ő, ű, ö, ü, á, ú, ó, é) I just wanted to make orders more clear for the colleague who does the administration. As I saved these, and opened the order on the Admin side, WordPress has thrown a 'Fatal Error', and the order could not be seen. 

    Fortunately, the order processes were completed, the error only occurred when clicking on the order details.

    So I just removed the Localization modifications, and now it looks like everything works fine. But all is English.

    It would be nice if you could accept special characters as well.

    I hope this ticket will help others to solve the same problems.

  •  1,408
    Dustin replied

    Hi Katalin,

    Thanks for informing us of this issue!

    I've checked the Latin characters issue but don't see the error:

    7051807511.png

    1772096215.png

    1905878141.png

    Best regards,
    Dustin