I installed the WP Product Quantity plug in: my settings are to show the quantity and the plus / minus sign. I had set the minimum value to 2, and the default value to 2, but unfortunately the button keeps displaying 1. If you click on 'Buy Now' with the value of 1, the page crashes - but users are never told it is because the minimum value of their purchase is 2. Can you please adjust so that the default value is set to the minimum value and it isn't possible to add less and try and continue with the purchase? This is very confusing as people will just think the site is glitchy.
We provide premium support exclusively for users who have purchased the premium plugin. Please provide your license key or email so I can verify your purchase.
Hi!
I installed the WP Product Quantity plug in: my settings are to show the quantity and the plus / minus sign. I had set the minimum value to 2, and the default value to 2, but unfortunately the button keeps displaying 1. If you click on 'Buy Now' with the value of 1, the page crashes - but users are never told it is because the minimum value of their purchase is 2. Can you please adjust so that the default value is set to the minimum value and it isn't possible to add less and try and continue with the purchase? This is very confusing as people will just think the site is glitchy.
Thanks!
Hi Gemma,
We provide premium support exclusively for users who have purchased the premium plugin. Please provide your license key or email so I can verify your purchase.
Best regards,
Dustin
I'm hardly going to switch to the Premium plan if it glitches and doesn't work in its most basic form... it doesn't exactly inspire trust!