The product variation description selected by the customer is not showing on the the order in the backend and the pdf order. Like this we don't know wich one to send to our customer. The cart does not show the variation we selected either.
If it still doesn't work, please send me your website credentials (wp-admin link, username, and password) or create a dev/staging site with identical configurations so I can check for any issues.
Hy Dustin, just tested it on the staging website and did the same in the live website. Seems to have solved the problem. Many thanks for your assistance. Best regards, Ricardo
The product variation description selected by the customer is not showing on the the order in the backend and the pdf order. Like this we don't know wich one to send to our customer. The cart does not show the variation we selected either.
Attached files: Captura de ecrã 2025-01-23 103040.png
Captura de ecrã 2025-01-23 103148.png
Captura de ecrã 2025-01-23 103502.png
Products with variations are working propperly in our woocommerce instalation, only the variations sent from the bundles to the cart are not working.
Hi Ricardo,
In some cases, WooCommerce doesn’t show the attributes in the product name https://www.screencast.com/t/iU3bq77n. Please add the custom code below to fix it. (How to add custom code? ↗):
If it still doesn't work, please send me your website credentials (wp-admin link, username, and password) or create a dev/staging site with identical configurations so I can check for any issues.
Best regards,
Dustin
I turned off the AJAX Add to Cart from the theme:
Then install a plugin from us: https://wordpress.org/plugins/wpc-ajax-add-to-cart/
It works fine now: https://dev.nativadobrasil.pt/produto/kit-consultora/
Best regards,
Dustin
Hy Dustin, just tested it on the staging website and did the same in the live website. Seems to have solved the problem. Many thanks for your assistance.
Best regards,
Ricardo