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  Public Ticket #3795065
Unable to add to cart due to variable products are out of stock
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  • Jin started the conversation

    As per the title, I'm not able to add product bundles to the cart when 1 of the products which is a variable product is all out of stock. I've made sure to Exclude un-purchasable products with 'Yes' option. Cache is cleared and every test is done my end still unable to add to cart. I'm only be able to add to the cart. 

    This issue only happened when I added the parent variable products without choosing any child. After switching to child variable product, it works fine. Therefore the problem is if the parent variable products are out of stock. 

  • Jin replied

    Just a reminder:
    The issue only happens when items are parent variable products, and all of its child products (variations) are out of stock. In this case, add to cart button is always disabled even when I have set 'Yes' for exclude un-purchasable products.

  •  1,281
    Dustin replied

    Hi Jin,

    Thanks for informing us of this issue!

    Please update our plugin to the latest version 8.1.7, we've fixed it.

    Best regards,
    Dustin