Hello and Happy New Year! As previously reported, the plugin has stopped working when updated past Version 6.2.7. Specifically, products are not being added to the comparison bar and ultimately display an infinite load on the comparison. (attached image)
There is a 500 internal server error reported for ?wc-ajax=woosc_load "!This attempt to set a cookie via a Set-Cookie header was blocked because its Domain attribute was invalid with regards to the current host url"
Has this been addressed? I am aware that you would like us to re-purchase the plugin for support, but we do not know why this happened or if it can be resolved. Our argument is that the plugin is working, just not with the latest updates.
Please let us know what may have caused the issue between updates so we can resolve this.
Hello. We are hoping that someone can take a quick look as to why the plugin no longer works after version 6.2.7. I have provided the login in a private post. Please let us know what has changed that we can no longer update the plugin. Thank you again and your insight is appreciated.
Thank you again for your time, Dustin. There are no errors or conflicts using 6.2.7. There are no errors with WPC Smart Compare disabled. The uncaught error is only present when the latest versions of WPC Smart Compare is active. Commenting out that line in functions.php breaks our custom project function.
There isn't a lot of code in the filterable portfolio hook. Are you able to identify anything that would conflict with WPC Smart Compare that I can specifically look into? We use the compare feature for products, not for anything related to the filterable portfolio.
Hello and Happy New Year! As previously reported, the plugin has stopped working when updated past Version 6.2.7. Specifically, products are not being added to the comparison bar and ultimately display an infinite load on the comparison. (attached image)
There is a 500 internal server error reported for ?wc-ajax=woosc_load "!This attempt to set a cookie via a Set-Cookie header was blocked because its Domain attribute was invalid with regards to the current host url"
Has this been addressed? I am aware that you would like us to re-purchase the plugin for support, but we do not know why this happened or if it can be resolved. Our argument is that the plugin is working, just not with the latest updates.
Please let us know what may have caused the issue between updates so we can resolve this.
Attached files: Screenshot 2025-01-02 at 5.50.58 PM.png
Hi Bill,
It still works fine on our demo and our customer's site. So, I need to access your website's backend to check for any issues.
Best regards,
Dustin
Thank you again, Dustin. I have provided credentials in a private ticket. Sorry to have to inconvenience you.
Hello. We are hoping that someone can take a quick look as to why the plugin no longer works after version 6.2.7. I have provided the login in a private post. Please let us know what has changed that we can no longer update the plugin. Thank you again and your insight is appreciated.
I'm so sorry for the late reply!
The error log says that have an error in the child-theme:
If I switch to the main Divi theme, it works fine:
On the child theme, I ignored one line, and it works fine now: https://autelstage.wpenginepowered.com/product/maxisys-ms906-pro/
So, please check your code on this file: divi-child/custom-modules/FilterablePortfolio.php
Best regards,
Dustin
Thank you again for your time, Dustin. There are no errors or conflicts using 6.2.7. There are no errors with WPC Smart Compare disabled. The uncaught error is only present when the latest versions of WPC Smart Compare is active. Commenting out that line in functions.php breaks our custom project function.
There isn't a lot of code in the filterable portfolio hook. Are you able to identify anything that would conflict with WPC Smart Compare that I can specifically look into? We use the compare feature for products, not for anything related to the filterable portfolio.
Still testing..