The customer has ordered 2 bundle items. The individual items in the bundles were charged in addition to the bundles, so that the customer was invoiced 498.58 EUR instead of EUR 262.80. He did not pay attention and paid. Then he complained. That should not be the case. Why were the individual items in the bundle calculated separately? (see the screenshot of the order -> the double invoiced items are marked in red)
I wanted to inform you that your payment for the WPC Product Bundles — Single site on 2018-10-04 has expired for support. To continue receiving support, please renew your license as soon as possible.
The customer has ordered 2 bundle items. The individual items in the bundles were charged in addition to the bundles, so that the customer was invoiced 498.58 EUR instead of EUR 262.80. He did not pay attention and paid. Then he complained. That should not be the case. Why were the individual items in the bundle calculated separately? (see the screenshot of the order -> the double invoiced items are marked in red)
Attached files: Bundle_Problem.jpg
Hi Evren,
I wanted to inform you that your payment for the WPC Product Bundles — Single site on 2018-10-04 has expired for support. To continue receiving support, please renew your license as soon as possible.
Best regards,
Dustin