When I increment the qty input filed, to 3 (triggering discounts) the price of the product changes to the correct discounted price. Working well. Woohoo.
But, when I add to the cart, and go to the cart page the discount price is not showing. So there the price discount not working.
QUESTION: Can you check if the bug is caused by the Bundle plugin or Discount plugin?
2.) Weight issue
When I checkout with a Bundled product the product weight is double the total product.
QUESTION: Does the plugin calculate the weight of the product? So we do not have to update the Bundled Product weight. We manually calculated the bundles and updated them via CSV.
#1. Please try using a fixed price for the bundle. This will ensure that it is calculated correctly with other discount plugins.
#2. Please try changing this option:
We provide premium support exclusively for users who have purchased the premium plugin: https://wpclever.net/downloads/product-bundles/. Please provide your license key or email so I can verify your purchase.
1. The price issue was fixed by changing a setting in the Discount plugin.
2. I tried the change that you suggested, but the shipping weight stayed the same. The only way is to set the product weight to 0. So that the product weight is shown correctly. Can this cause any issue?
Hi Dear Support,
I would like to ask about two issues we are facing.1.) Discounts are not working:
https://www.wirefence.co.uk/l225cm-x-d120cm-x-h45cm-curved-gabion-kit-3mm-dia/
QUESTION: Can you check if the bug is caused by the Bundle plugin or Discount plugin?
2.) Weight issue
Let us know if you have any questions.
Have a nice day,
Szilard
Hi,
after 5 days I got no reply. In your follow-up email, you wrote 48 hours.
I am still waiting for your reply.
Hi Szilard,
#1. Please try using a fixed price for the bundle. This will ensure that it is calculated correctly with other discount plugins.
#2. Please try changing this option:
We provide premium support exclusively for users who have purchased the premium plugin: https://wpclever.net/downloads/product-bundles/. Please provide your license key or email so I can verify your purchase.
Best regards,
Dustin
Hi Dustin,
Thank you for your reply.
1. The price issue was fixed by changing a setting in the Discount plugin.
2. I tried the change that you suggested, but the shipping weight stayed the same. The only way is to set the product weight to 0. So that the product weight is shown correctly. Can this cause any issue?
If you set the shipping fee to "Apply to each bundled product," you can set the weight of the whole bundle to zero. It doesn't cause any issues.
Best regards,
Dustin