Comments 5Jesica started the conversationOctober 9, 2024 at 6:44pmHola de nuevo :DTengo una consulta: el addon de shipping bar está funcionando perfecto cuando tengo la sesión iniciada en mi Woocommerce (ver imagen):https://www.awesomescreenshot.com/image/51008608?key=01d3313a032b51a03e356cef4e256849Pero deja de funcionar cuando cierro la sesión (ver imagen):https://www.awesomescreenshot.com/image/51008644?key=11ea0733e1af8bde7707db98f1c69211Mi tienda está configurada con domicilio y país de venta ok. Solo sucede cuando me deslogueo.https://www.awesomescreenshot.com/image/51008664?key=715f331a3cde0a20dfb28999ff99e032¿Alguna idea para saber si el problema es del plugin o de las sesiones? Muchas gracias. 1,222Dustin repliedOctober 10, 2024 at 3:15amHi Jesica, What is the plugin you're using to display the free shipping bar? If it comes from the theme, it's better to contact the theme author for help.Best regards,Dustin 5Jesica repliedOctober 10, 2024 at 12:32pmIm using free shipping bar by wp clever. In the ticket #3740543 I gave you the credentials :)1 Like 1,222Dustin repliedOctober 14, 2024 at 8:11amYou can manual the Minimum Order Amount here: And the result: Best regards,Dustin 5Jesica repliedOctober 14, 2024 at 1:03pmThanks for your response, Dustin.But, I show you how it is when I am login:And this is when I am logout:https://tinyurl.com/yw24gtx2 The minimum order amount is 120000 in both cases. Which could it be the problem? 1,222Dustin repliedOctober 16, 2024 at 3:40pmBecause you set the default customer location as your store location, the shipping fee is zero (free) for that case.Best regards,Dustin 5Jesica repliedOctober 16, 2024 at 9:08pmWell, I change the option to "sin ubicación por defecto" and "geolocalization" too (including maxmind key)... now anything I add to cart gets free shipping.I dont understand :( 1,222Dustin repliedOctober 21, 2024 at 9:19amI've updated our plugin to the latest version, 1.4.1, and also changed this option: It seems to be working fine now: https://new.beauty-now.com.ar/productos/mascaras-hidroplasticas-jelly-mask-43-g/ Best regards,Dustin 5Jesica replied3 weeks ago on October 29, 2024 at 1:18pmThanks so much for your colaboration, Justin. We have tried from several devices and we cant see the fix. Anyway, you have been so nice with us. :)1 Like Sign in to reply ...
Hola de nuevo :D
Tengo una consulta: el addon de shipping bar está funcionando perfecto cuando tengo la sesión iniciada en mi Woocommerce (ver imagen):
https://www.awesomescreenshot.com/image/51008608?key=01d3313a032b51a03e356cef4e256849
Pero deja de funcionar cuando cierro la sesión (ver imagen):
https://www.awesomescreenshot.com/image/51008644?key=11ea0733e1af8bde7707db98f1c69211
Mi tienda está configurada con domicilio y país de venta ok. Solo sucede cuando me deslogueo.
https://www.awesomescreenshot.com/image/51008664?key=715f331a3cde0a20dfb28999ff99e032
¿Alguna idea para saber si el problema es del plugin o de las sesiones? Muchas gracias.
Hi Jesica,
What is the plugin you're using to display the free shipping bar?
If it comes from the theme, it's better to contact the theme author for help.
Best regards,
Dustin
Im using free shipping bar by wp clever. In the ticket #3740543 I gave you the credentials :)
You can manual the Minimum Order Amount here:
And the result:
Best regards,
Dustin
Thanks for your response, Dustin.
But, I show you how it is when I am login:
And this is when I am logout:
https://tinyurl.com/yw24gtx2
The minimum order amount is 120000 in both cases. Which could it be the problem?
Because you set the default customer location as your store location, the shipping fee is zero (free) for that case.
Best regards,
Dustin
Well, I change the option to "sin ubicación por defecto" and "geolocalization" too (including maxmind key)... now anything I add to cart gets free shipping.
I dont understand :(
I've updated our plugin to the latest version, 1.4.1, and also changed this option:
It seems to be working fine now: https://new.beauty-now.com.ar/productos/mascaras-hidroplasticas-jelly-mask-43-g/
Best regards,
Dustin
Thanks so much for your colaboration, Justin. We have tried from several devices and we cant see the fix. Anyway, you have been so nice with us. :)