Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #3712960
Wishlist ajax function is not working in mobile device only.
Open

Comments

  •  1
    bhupender started the conversation

    hi we purchase a theme in which you app is integrated with the theme installation. now we encounter an issue that when we add to wishlist a product then product is added to wishlist but the wishlist count is not update with ajax. we need to refresh the page then we see the count.  this is the link for our site ( https://gitarattan2.cinfoway.in ). please check and guide the solution for the same.

  •  1,222
    Dustin replied

    Hi Bhupender,

    I saw that the counters are correct:

    3012728374.png

    Could you please give me some screenshots about this issue?

    Best regards,
    Dustin

  •  1
    bhupender replied

    hi on desktop is working fine.. the issue is on the mobile device please check the same on mobile device


  •  1
    bhupender replied
    6138691965.png

    have a look we added one more product to wishlist on mobile device. but in wishlist count is still showing 1 item. when we refresh the page then the count will become 2. we want it will update without the page refresh.

  •  1,222
    Dustin replied

    The theme implemented the wishlist icon at the bottom bar. This issue also occurs on their demo page: https://anvogue.presslayouts.com/. So, please contact this theme's author for help fixing it.

    Best regards,
    Dustin