I have been using this plugin for years that I am very happy with.
However now suddenly something is not set right. There was an update ready which I performed but unfortunately this did not solve the problem. When I have a DIY package people have to choose a color. They have to choose otherwise they cannot add the project to their shopping cart. This has always been the case. Now suddenly without choosing a color they can put the project in their shopping cart. I can't figure out where to adjust this. That's my first question. My 2nd question is how is it possible that this is happening without me modifying anything?
It doesn't work the way it should. This has really been different. see prinsscreen as an example. In this example is the yarn inclusive but the customer must determine the color. So at first there was a message there like: make a choice first before you can put this product in your shopping basket. This notification is now gone.
Without choosing a color of yarn, the customer can put the item in the shopping cart. Especially older people do not understand this and do not get the color they want this way.
It seems that you saw this notice in WPC Product Bundles.
With Composite, we have one dropdown to select products/variations. So, these variations must have specific attributes. That means, in a variable product, you can't use "Any Color..." here:
Hello Dustin. we always had it set up so that people had to make a choice at the yarn (in the case of the example). Nothing changed, we have a few 100 DIY kits and now suddenly it appears that this is no longer possible? That's weird isn't it? I feel like you are not looking at this issue properly either and ask you to do so. As I said, it has always worked and now suddenly it doesn't.
This option is "No" by default and has not been changed in recent versions. So, I have no idea why it happens on your site. Maybe there is another one who manages your site together with you.
Unfortunately, it's not quite right after all. By changing this setting, people now have to click on the mandatory articles as well. See example. The first article is now correct, the 2nd and third article are not. If something is mandatory and you cannot make a choice, why does it have to be clicked anyway?
This is really something that has changed recently, this has always stood correct. And no one is in the plugins without my knowledge. What do I need to do to get this right?
Hello,
I have been using this plugin for years that I am very happy with.
However now suddenly something is not set right. There was an update ready which I performed but unfortunately this did not solve the problem.
When I have a DIY package people have to choose a color. They have to choose otherwise they cannot add the project to their shopping cart. This has always been the case. Now suddenly without choosing a color they can put the project in their shopping cart.
I can't figure out where to adjust this. That's my first question. My 2nd question is how is it possible that this is happening without me modifying anything?
For expample this project:
https://huisjevankatoen.nl/product/gehaakte-lampion-lola-regata-4-kleuren/
I hope you guys can tell me how to set this up properly again. Thanks in advance.
Kindest regards,
Yvonne
Hi Yvonne,
I checked and saw that it works as usual.
On this product, https://huisjevankatoen.nl/product/gehaakte-lampion-lola-regata-4-kleuren/, all required components with the red mark needed to choose a product; I can't deselect the product for these components:
Best regards,
Dustin
Hello Dustin, thanks for your reaction.
It doesn't work the way it should. This has really been different. see prinsscreen as an example. In this example is the yarn inclusive but the customer must determine the color. So at first there was a message there like: make a choice first before you can put this product in your shopping basket. This notification is now gone.
Without choosing a color of yarn, the customer can put the item in the shopping cart. Especially older people do not understand this and do not get the color they want this way.
Please help. Thanks in advance.
Kindest regards,
Yvonne
Attached files: Schermafbeelding 2024-08-19 om 07.59.35.png
It seems that you saw this notice in WPC Product Bundles.
With Composite, we have one dropdown to select products/variations. So, these variations must have specific attributes. That means, in a variable product, you can't use "Any Color..." here:
Best regards,
Dustin
Hello Dustin. we always had it set up so that people had to make a choice at the yarn (in the case of the example). Nothing changed, we have a few 100 DIY kits and now suddenly it appears that this is no longer possible? That's weird isn't it?
I feel like you are not looking at this issue properly either and ask you to do so.
As I said, it has always worked and now suddenly it doesn't.
Could you please give me a screenshot or link of a variable product you think is missing the color?
I check this variable product https://huisjevankatoen.nl/product/regata-haakkatoen-minibolletjes/ but I don't see the color options.
Best regards,
Dustin
for this project:
https://huisjevankatoen.nl/product/gehaakte-lampion-lotjes-voor-3-lampionnen-coral/
see enclosed document
Attached files: example.jpeg
Please enable this option:
Best regards,
Dustin
That's it Dustin. Super nice, thank you very much.
Do you know what made this option come to no from itself?
This option is "No" by default and has not been changed in recent versions. So, I have no idea why it happens on your site. Maybe there is another one who manages your site together with you.
Best regards,
Dustin
Hello Dustin,
Unfortunately, it's not quite right after all. By changing this setting, people now have to click on the mandatory articles as well. See example.
The first article is now correct, the 2nd and third article are not. If something is mandatory and you cannot make a choice, why does it have to be clicked anyway?
This is really something that has changed recently, this has always stood correct. And no one is in the plugins without my knowledge.
What do I need to do to get this right?
https://huisjevankatoen.nl/product/gehaakte-lampion-lotjes-voor-3-lampionnen-coral/
Attached files: composite.jpeg
Could you answer my question?
Hi Yvonne,
I'm so sorry for the late reply!
Please update our plugin to the latest version, 7.3.6; we've fixed it.
Best regards,
Dustin
Thanks