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  Public Ticket #3699969
Digital Downloads bought in the bundle not available after purchase
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  • Bronwyn Mulrooney started the conversation

    Hi, I have set my digital download products to have unlimited downloads in my WooCommerce store and in the products themselves but after customers purchase these products in the bundle, the download is not available in their account. I have looked through all the WPClever Bundle documentation for a solution but can't find anything to resolve this problem. Please can you assist and tell me what my settings should be to make the download available in an unlimited way.

    Attached files:  WhatsApp Video 2024-08-06 at 09.18.11.mp4

  •  1,226
    Dustin replied

    Hi Bronwyn,

    We provide premium support exclusively for users who have purchased the premium plugin. Please provide your license key or email so I can verify your purchase.

    For your case, did you try adding download files for the main product bundle instead of bundled sub-products?

    Best regards,
    Dustin