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  Public Ticket #3697460
Drag & drop rearrange issue
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Comments

  • Donovan started the conversation

    I am using the WPC Radio Buttons (premium) and have recently purchased WPC Composite Premium to utilize the Drag & Drop feature for arranging products in my custom dropdown. Despite my efforts to troubleshoot all potential issues, I have been unable to get this functionality to work. Could someone please assist me with this?

    Attached files:  Schermafbeelding 2024-08-01 133115.png

  •  1,281
    Dustin replied

    Hi Donovan,

    Unfortunately, our plugin doesn't support re-arrange selected products. You must remove these products and add them again with your desired order.

    Best regards,
    Dustin

  • Donovan replied

    That is exactly what is mentioned in the premium features: 'Drag & Drop to rearrange products.' This is literally the only reason I purchased the premium plugin. In your promo videos, you can see that when the mouse pointer hovers over the products, it changes into a drag icon. So I don't understand why this feature isn't working.

    The suggestion to manually place them in the correct order doesn't work either. Regardless of the settings, the products continue to be arranged in a random order.

  •  1,281
    Dustin replied

    I have no idea why the move icon appears here.bigsmile.png

    9227247322.png

    Your feedback prompted me to add that feature. Please update our plugin to the latest version, 7.3.5, clear the cache, and try again. Now, you can drag and drop to rearrange selected products.

    Best regards,
    Dustin