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  Public Ticket #3653973
Double stock reduction
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  •  1
    Pierre started the conversation

    Good morning, 
    Our site is https://rutzu.com/

    I just realize that my stock quantities are wrong. This looks like some orders have counted 2x the stock reduction, making the stock for some products at -2.
    https://snipboard.io/aJws1l.jpg
    This shows on 1 order that the reduction of stock happened 2x in the same minute.
    It does not happen all the time, I have examples for variable and simple products.
    I got Woocommerce last version
    Some orders are in April or May

    I have taken back all orders since the beginning of March…. Without fail…until April 25….
    – 25/04 #9712 Reduction in stock levels: Double room 25m2 (B) (#8351) 0→-1
    – 04/25 #9713 Reduction of stock levels: King room – Duo or couple (#8586) 0→-2
    – #9721 = OK
    – #9722 = OK
    – #9723 = OK
    – #9724 = OK
    – #9725 = OK
    – #9757 = OK 18/05
    – #9764 Stock levels reduced: King Room with Terrace – Single (#9492) 0→-2
    – #9767 = OK
    Personally, I don’t see….variable, simple…it works, then not for some orders… The reservation stages do not show an obvious common point, Stripe or Alma, or a behavior of waiting, of abandonment… It always happens when the order goes from pending to in progress…but not for all orders…

    I would like to make sure your plugin is OK, after latest Woo updates and on our site