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  Public Ticket #3644661
I cant add to cart
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  • Oscar started the conversation

    https://www.fortrop.com.mx/producto/basicas-fortrop/

    Hello, I recently purchased the plugin to group several variable products. When I try to test it, I can't add them to the cart, and I get the following message: "Please select an available variation for "Product Name" before adding this grouped product to the cart."

    Even when I change the items, the same error keeps appearing, and I can't proceed. "How can I solve it?

    1092425494.png
  •  1,222
    Dustin replied

    Hi Oscar,

    It seems that the current variation swatches plugin isn't compatible with our plugin. Please try a free plugin from us instead: https://wordpress.org/plugins/wpc-variation-swatches/.

    OR, you can also try this option in our plugin:

    9265560457.png

    If it still doesn't work, please send me your website credentials (wp-admin link, username, and password) or create a dev/staging site with the same configurations so I can check and fix any issues.

    Best regards,
    Dustin