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  Public Ticket #3602465
Size chart plugin breaks Divi theme builder
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  • Michael started the conversation

    Plugin broke my Divi theme so I cant go into divi templates and edit them, it shows server error 500 in console…

    Switching size chart on and off fixes the error
    So something is breaking the Divi theme

    Attached files:  error.jpg

  •  1,226
    Dustin replied

    Hi Michael,

    Thanks for informing us of this issue!

    We'll check and fix it soon.

    Best regards,
    Dustin

  • Michael replied

    This plugin is great but is really fucking up site unfortunately

    Attached files:  Skærmbillede 2024-03-22 084631.png

  •  1,226
    Dustin replied

    Are you using WooCommerce's latest version, 8.7.0? I checked, and it usually works on my end, even when enabling HPOS. 

    Please watch the screen record video https://app.screencast.com/fb3EXhPfJbw3R

    If you need help checking it, please send me your website credentials (wp-admin link, username, and password) or create a dev/staging site with the same configurations so I can work on it.

    Best regards,
    Dustin

  • Michael replied

    I'm using the second latest, havent done the upgrade for the recent one from a couple of days ago... but error has been there all the time

  •  1,226
    Dustin replied

    It's pretty strange when no one else reports the error like that https://wordpress.org/support/plugin/wpc-product-size-chart/

    Please send me your website credentials (wp-admin link, username, and password) or create a dev/staging site with the same configurations so I can check and fix any issues.

    Best regards,
    Dustin

  • Michael replied

    Well I know it's freesoul deactivate plugin that reports this error...

    But it's because I need to have your plugin disabled with freesoul when I'm logging in, else I can't use divi because it breaks loding divi templates