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  Public Ticket #3590054
Meta Store Issue
Closed

Comments

  • Dan started the conversation

    Hi there, 

    My clients eCommerce store www.arvosapparel.com has a Meta Store issue when the WPClever Product Bundle plugin for WooCommerce transfers a Web Toffee WooCommerce feed to the Meta Instagram and Facebook Stores.

    The 'Bikini Sets' do not appear as a single product in the Meta stores, they only appear as separate bikini top's  or separate bikini bottoms, making the Bikini Set products unuseable.

    A Bikini Set includes a top and bottom: eg

    https://arvosapparel.com/product-category/bikini-sets/

    https://arvosapparel.com/product/chloe-palm-shadows/

    But the Meta 'Bikini sets' on a Instagram/Facebook store after uploading a category feed only display individual tops OR bottoms (not a bundle set at one price).

    The expected sales from Bikini Sets will be the most popular option and most sales will come from social media. 

    Any help would be appreciated. My development team have looked into this critical issue and any assistance in this important matter would be greatly appreciated.

    Attached files:  Screen Shot 2024-01-10 at 3.43.57 pm.png

  •  767
    Janilyn replied

    Hi Dan,

    Please see my response to you in your other ticket as it's Private and we will need your admin credentials to troubleshoot this issue.

    I'll close this ticket as it's duplicated.

    Best regards.

    Janilyn T. - WPClever Support Agent