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  Public Ticket #3579148
Plugin Speed
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Comments

  •  1
    Manuel started the conversation

    Hello, the plugin now works. unfortunately the response time is very bad. It takes about 8 seconds for a product to be added to the shopping basket and for the popup to open. Our analyses show that customers abandon the purchase at such moments. Without the plugin, i.e. only via woocommerce, it takes less than a second to add a product to the shopping basket, so it must be due to the plugin. Is there any way to increase the speed? Here is our shop: https://waldsamkeit.de/shop/

  •  767
    Janilyn replied

    Hi Manuel,

    Thank you for reaching out to us.

    Are you using AJAX on your site?

    If yes, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy and simple, with no special settings required. Just 1-click installation. 

    Since not all themes and plugins are integrated with the standardized AJAX for the Add to Cart button, we have developed a plugin for our own WPC users to make sure it has what it needs to work properly. Please install then clear both your site and browser's caches/cookies before checking again.

    Best regards. 

    Janilyn T. - WPClever Support Agent