Didn't received any answer so starting new ticket.
Plugins allows order bundle when one item is out of stock. I checked settings and Exclude un-purchasable products is set to NO but it still allows to buy bundle when one of items is out of stock, how to disable buying bundle in such sittuation?
I have included your ticket link to the urgent list sent to our developers today. Maybe they have overlooked your ticket as it's been pushed down the line.
I have also sent a message to the assigned developer to ask about the difficulties he had in your case. He hasn't replied yet since he's not online for support today.
I will try to urge our developer frequently every 24 hours until your case is resolved.
We're sorry for the inconvenience caused to you. We are seriously understaffed at the moment so things are a bit out of hand.
You can rest assured that I have been tracking the progress of your ticket everyday. I made a list of urgent list every day and sent to our developers to request their attention and responses. I will try to make sure our developer solve your case before our Tet Holiday.
Hi,
Didn't received any answer so starting new ticket.
Plugins allows order bundle when one item is out of stock. I checked settings and Exclude un-purchasable products is set to NO but it still allows to buy bundle when one of items is out of stock, how to disable buying bundle in such sittuation?
Hi Tomas,
Thanks for checking back here with me.
I have included your ticket link to the urgent list sent to our developers today. Maybe they have overlooked your ticket as it's been pushed down the line.
I have also sent a message to the assigned developer to ask about the difficulties he had in your case. He hasn't replied yet since he's not online for support today.
I will try to urge our developer frequently every 24 hours until your case is resolved.
We're sorry for the inconvenience caused to you. We are seriously understaffed at the moment so things are a bit out of hand.
Best regards.
Janilyn T. - WPClever Support Agent
It's been already 5 days and no answer :/
Hi Tomas,
Thanks for checking back with me.
You can rest assured that I have been tracking the progress of your ticket everyday. I made a list of urgent list every day and sent to our developers to request their attention and responses. I will try to make sure our developer solve your case before our Tet Holiday.
Best regards.
Janilyn T. - WPClever Support Agent