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  Public Ticket #3556091
my variable options are not appearing in the search list
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  • Alaa started the conversation

    Hi 

    I am not able to select my variable products from the search list. I activated the "accept same product" option in the search but still didn't work. can you please let me know how to fix it. and if it's premium where can I buy it? Also, can you share the specific bundle link i need to purchase? one last thing is there a way to add a field of custom text for the variable items? meaning if someone pick to bag a metal tag and then they can choose the color silver and the quantity and lastly add the engraving text they want by having a field to fill . is there an option in the plugin that can do that?

    Attached files:  Screenshot 2024-01-06 at 8.35.22 PM.png
      Screenshot 2024-01-06 at 8.17.20 PM.png

  •  767
    Janilyn replied

    Hi Alaa,

    Thank you for contacting WPClever Support Forum.

    For your information: 

    • In the free version of our plugin, only simple and simple subscription products can be searched and added. 
    • Instead, free users can now add unlimited products as they prefer. 
    • Variable products and variations are only available in the Premium version.

    Note: Variable subscription products are not fully compatible with our plugin. 

    We can offer customization service to make it work if you are a Premium user and provide us with access to the admin area.

    Before that, we will need to verify your identity by License Key and License Email. Then you can follow this guide https://wpclever.net/faqs/sending-secure-login-information to share with us your admin credentials or staging site's admin account.

    Best regards.

    Janilyn T. - WPClever Support Agent