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  Public Ticket #3540440
Your Site is Experiencing a Technical Issue
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  • MIchael Elliott started the conversation

    I keep getting these emails and my site has issues..



    Howdy!

    WordPress has a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with one of your plugins, WPC Price by Quantity for WooCommerce (Premium).

    First, visit your website (https://speedwayscreenprints.com/) and check for any visible issues. Next, visit the page where the error was caught (https://speedwayscreenprints.com/wp-admin/admin-ajax.php) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can't access your dashboard normally, WordPress now has a special "recovery mode". This lets you safely login to your dashboard and investigate further.

    https://speedwayscreenprints.com/wp-login.php?action=enter_recovery_mode&rm_token=HEbk7saS8AI0TaJMVHXFbi&rm_key=dmSTjWnmt5VeysYVlCdrvZ

    To keep your site safe, this link will expire in 1 day. Don't worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:

    WordPress version 6.4.2

    Active theme: Sinatra (version 1.3)

    Current plugin: WPC Price by Quantity for WooCommerce (Premium) (version 4.1.4)

    PHP version 8.1.26

    Error Details

    =============

    An error of type E_ERROR was caused in line 223 of the file /home2/screenpri/public_html/wp-content/plugins/wpc-price-by-quantity-premium/includes/premium/wpc-checker.php. Error message: Uncaught Error: Attempt to assign property "filename" on null in /home2/screenpri/public_html/wp-content/plugins/wpc-price-by-quantity-premium/includes/premium/wpc-checker.php:223

    Stack trace:

    #0 /home2/screenpri/public_html/wp-content/plugins/wpc-price-by-quantity-premium/includes/premium/wpc-checker.php(252): PluginUpdateChecker_2_1->requestInfo(Array)

    #1 /home2/screenpri/public_html/wp-content/plugins/wpc-price-by-quantity-premium/includes/premium/wpc-checker.php(351): PluginUpdateChecker_2_1->requestUpdate()

    #2 /home2/screenpri/public_html/wp-content/plugins/wpc-price-by-quantity-premium/includes/premium/wpc-checker.php(409): PluginUpdateChecker_2_1->checkForUpdates()

    #3 /home2/screenpri/public_html/wp-includes/class-wp-hook.php(324): PluginUpdateChecker_2_1->maybeCheckForUpdates('')

    #4 /home2/screenpri/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array)

    #5 /home2/screenpri/public_html/wp-includes/plugin.php(517): WP_Hook->do_action(Array)

    #6 /home2/screenpri/public_html/wp-admin/admin-ajax.php(45): do_action('admin_init')

    #7 {main} thrown

    Attached files:  Screenshot 2023-12-10 110105.jpg

  •  767
    Janilyn replied

    Hi Michael,

    Thanks for reporting this issue to us. We are sorry for the inconvenience. 

    I have received a notification from our developers that they have fixed the issue over the weekend and everything has been back to normal now.

    You can kindly check back on your site again and try to update the plugin one more time. After installing the updates, kindly clear your site and browser's caches and cookies.

    Best regards.

    Janilyn T. - WPClever Support Agent