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  Public Ticket #3534721
Quick View don't work !
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  • Faruk Yilmaz started the conversation

    I have a problem and that is the snap view doesn't work. The popup ultimately does not close and the item in the online shop does not end up in the shopping cart. Only after refreshing the page can I see that the item has ended up in the shopping cart. I have a problem with the AJAX here. It worked wonderfully a week ago, but now nothing works here anymore. I have no problems at all with other plugins that support Quick View. I'm very frustrated right now. Please update the plugin. I can select the variations in the quick view, but the product doesn't end up in the cart without refreshing. In addition, the popup does not close at all after the product has been added to the shopping cart. I activated the function so that the popup would close, but it simply stopped working here.

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  •  767
    Janilyn replied

    Hi Faruk,

    Thank you for reaching out to us.

    You might want to check the variation swatches plugin you're using on your site as well. You can try deactivating that then check again if the issue with the Add to Cart button on the Quick View popup dispappears. It might be that something in that plugin has changed and caused this.

    Next, as your site is using AJAX, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy and simple, with no special settings required. Just 1-click installation. 

    Since not all themes and plugins are integrated with the standardized AJAX for the Add to Cart button, we have developed a plugin for our own WPC users to make sure it has what it needs to work properly. Please install then clear both your site and browser's caches/cookies before checking again.

    After receiving your feedback, I'll guide you further if that doesn't help. 

    Best regards. 

    Janilyn T. - WPClever Support Agent