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  Public Ticket #3524133
Free Shipping Bar problem
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Comments

  •  2
    Jan Cwiklinski started the conversation

    Hello,
    I use several customer groups in my Woo configuration. The plugin Free Shippinhg bar always shows the wrong free shipping price and not the one assigned to the customer group. How can I change this?

    B2B customers get free shipping from 120€ (the plugin always uses this price)

    B2C customers get free shipping from 39€ (the plugin never uses this although it is the default value if you are not logged in)

    Website: https://puetzers.de/shop/

    Thank you.

  •  767
    Janilyn replied

    Hi Jan,

    Thanks for reaching out to us here.

    For your information, our plugin doesn't have role-based feature yet, so possibly it might not be able to display the correct message for different user roles on your site.

    Instead, I see that you are using the smart messages on your site. You can kindly use that as a workaround since it has the role-based conditions for showing the message.

    You can refer to my example below, use the built-in shortcode and set up messages for different user roles on your site instead:

    1657750464.png

    Best regards.

    Janilyn T. - WPClever Support Agent