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  Public Ticket #3520238
plugin is incompatible with High-Performance Order Storage
Closed

Comments

  • Paul started the conversation
    November 12, 2023 at 12:56pm

    Dear mr/mrs,


    I would like to activate High-Performance Order Storage for woocommerce. But I get the warning WPC-productbundels for WooCommerce is incompatible for now. 

    I could not find any information for this in your community. Are you aware of this problem and are you planning to update the plugin?


    Greetings,

    Paul

    Attached files:  Naamloos.jpg

  •  767
    Janilyn replied
    November 13, 2023 at 4:24am

    Hi Paul,

    Thanks for contacting us here.

    For your information, all of our Premium plugins, including the WPC Product Bundles Premium, are compatible with HPOS. 

    Our test site is using that with no warning since our plugin has been optimized for that already:


    3991120623.png

    Please make sure that you have deleted or deactivated the free version of this plugin while using the HPOS and Premium bundle since free versions are not optimized for that.

    2657762491.png


    Best regards.

    Janilyn T. - WPClever Support Agent

  • Paul replied
    November 16, 2023 at 8:14am

    hi Janilyn,


    Thanks for your reply and good to hear the plugin is compatible. 


    I only have the premium version. The free version was already deleted. I'm going to try to delete the plugin and then re-install it. Where can I find a new download link?


    Greetings,

    Paul

  •  767
    Janilyn replied
    November 17, 2023 at 11:41am

    Hi Paul,

    You just need to delete or deactivate the free plugin.

    If that notification doen't disappear, you can log in to our Membership page here to get your Premium file download: https://wpclever.net/my-account/

    then re-install the Premium version.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Paul replied
    November 23, 2023 at 8:40am

    Hi Janilyn,


    Deleting the premium plugin and then re-installing the premium plugin again from my account worked. 

    Thanks for the information.

    Greetings,

    Paul

  •  767
    Janilyn replied
    November 23, 2023 at 8:44am

    Hi Paul,

    Thanks for your feedback. I'm glad that it was solved.

    I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at any time. 

    Have a nice day and best regards. 

    Janilyn T. - WPClever Support Agent