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  Public Ticket #3450459
User cannot choose different quantity per product
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Comments

  • Marie-Dominique started the conversation

    Hi, I set up the WPC product bundle and tick the case "Quantity editable: allow the client to change the quantity of each product"

    Quantité modifiable Autoriser le client à changer la quantité de chaque produit.

    However, when I test as a client, If I change quantity of one product, it will change the quantity of all product included in the bundle.

    Thanks for you're help. 

    Regards,

    MDF

  •  767
    Janilyn replied

    Hi Marie-Dominique,

    Thanks for contacting us here. We have just been back from a long vacation so today I am able to process your ticket.

    We have received some similar reports like yours. This might be due to a conflict with a third-party plugin that controls the quantity input on your site. Please check if you use any quantity controlling plugin and try to deactivate it before checking again.

    The Custom quantity option will only enable the quantity input, not quantity syncing like that. So it's possibly an external conflict.

    If you are using the Premium version of this plugin, we can offer free support. But we will need to first verify your identity and acquire the admin credentials to check the backend of your site.

    Best regards.

    Janilyn T. - WPClever Support Agent