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  Public Ticket #3450176
Stock doesn't work
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Comments

  •  2
    Murat started the conversation

    when I choose a product on "smart bundle". and I want to set the stock "in stock" then it automatically jumps out of stock or manage stock while I don't want this. if i convert it to "simple product" then it works. see video
    https://www.loom.com/share/939ea784955c44df92a19d9e9ea9e1b4?sid=eb0bcd63-9cf2-444b-9ba1-272e55f4584a

  •  2
    Murat replied

    because I don't want to manage stock for the bundled products. I want the bundled product to be in stock, not a specific stock. because if one of the products under the bundled products is not in stock then the entire bundled product cannot be ordered as we have it now. and as a simple product has

  •  2
    Murat replied

    I notice that once one of the products in the bundled product is sold out, the entire bundled product is out of stock. Why? regardless of whether a product is not in stock, still wants to show the product and that the bundle product is in stock. is this possible. I see in the public tickets that several users are having this problem

  •  767
    Janilyn replied

    Hi Murat,

    Thanks for contacting us here. We have just been back from a long vacation so today I am able to process your ticket.

    For your information, our plugin manages the stock of the bundle based on the available stock of bundled sub-products. 

    If you are using any caching plugin or an external inventory and warehouse plugin, that might cause issues since these plugins keep caches and prevent our plugin from updating the real-time stock of bundles. 

    When one of the bundled sub-products goes out of stock, the whole bundle will be out of stock.

    If all of your bundled sub-products only use the stock status (In stock/Out of stock) with no quantity configured, you can freely set up any stock for the bundle by enabling the "Use stock management at bundle level" option >> Update then go to the Inventory tab to enter a stock quantity.

    If one of the sub-products has stock management enabled with a specified stock quantity, the stock management will be enabled for the main bundle.

    If you want your bundles to be available for sale even when one of the subproducts is out of stock, you can enable the Exclude unpurchasable option in the plugin setting of WPClever >> Product Bundles >> find the Exclude unpurchasable option and choose "Yes".

    Users can still see the out-of-stock items in the backend, but in the frontend, those out-of-stock items will be hidden and customers can still press the Add to Cart button to add other in-stock items in the bundle to the cart. But the out-of-stock item(s) will be removed from the order and the total of the bundle will be recalculated. This will make your bundle purchasable even when there are out-of-stock products inside it.

    1. Stock management at product level:

    For your information, when there is at least one of the bundled sub-products in your bundle has this stock management enabled in the Inventory tab of their single product page, this option will also automatically be enabled for smart bundles that include them.

    Hence, in the Inventory tab of the Smart bundle page, this option will always be enabled when any of the bundled items have this turned on.

    2. Stock management at bundle level:

    When stock management at bundle level is checked & press Update, users can go to the Inventory tab, enter a stock quantity for the bundle.

    NOTE: The stock quantity of a bundle must NOT be higher than the available lowest stock of the bundled sub-products.

    In case you would like to set up a specific stock quantity for the main bundle, ALL of your bundled sub-products must be in stock and only configured with a stock status instead of a stock quantity. If any of your bundled sub-items has a stock quantity configured, it will tie the smart bundle's stock to that quantity. 

    For example:

    - Item 1: In Stock

    - Item 2: In Stock

    - Item 3: In Stock

    => Enable stock management at bundle level, configure stock quantity: 9 >> OK.

    - Item 1: 3 In Stock

    - Item 2: In Stock

    - Item 3: In Stock

    => Enable stock management at bundle level, configure stock quantity: 9 >> the quantity will always change to 3 after pressing the Update button. You can still configure the stock quantity of the bundle to be 2, 1, or 0.

    >> Stock management at the product level is always prioritized over stock management at the bundle level.

    So the only way you can configure a higher stock quantity for your bundle OR disable the stock management at product level in the Inventory tab of the bundle is to make all bundled items use the stock status: In Stock/ Out of Stock instead of stock quantity.

    You can read more about stock here: https://doc.wpclever.net/woosb/stock-inventory/

    Best regards.

    Janilyn T. - WPClever Support Agent