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  Public Ticket #3447749
Error in cart when add a product
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Comments

  • Eric started the conversation

    Hi! I'm using this plugin in my ecommerce and it works. However, last week, I had some problems: when products are added to the cart, they disappear after 2 seconds of the fly cart animation. But if I go to my URL/cart/, the products are okay. I've tried updating and uninstalling plugins, as well as editing my functions.php file, but I can't resolve this issue.

    Attached files:  Captura.PNG
      Captura 2.PNG

  •  767
    Janilyn replied

    Hi Eric,

    Thank you for reaching out to us. Are you using AJAX on your site?

    First, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy and simple, with no special settings required. Just 1-click installation. 

    Since not all themes and plugins are integrated with the standardized AJAX for the Add to Cart button, we have developed a plugin for our own WPC users to make sure it has what it needs to work properly. Please install then clear both your site and browser's caches/cookies before checking again.

    After receiving your feedback, I'll guide you further if that doesn't help. 

    Best regards. 

    Janilyn T. - WPClever Support Agent