Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #3447119
Linked Variations - Linking to other products with same attribute
Closed

Comments

  •  2
    Renier started the conversation
    August 29, 2023 at 2:49pm

    Afternoon 

    Your plugin updated yesterday.

    We realised today our Linked Variations started linking to other products with the same attributes but they are not in the same linked group. 

    Like the sample attached - The light only have 3 variations

    Website: www.penfile.co.za

    Attached files:  Linked Variations Error.png

  •  767
    Janilyn replied
    August 30, 2023 at 2:56pm

    Hi Reiner,

    Thanks for reporting this. I will send a report to our developers to report this and have them check it again.

    I will keep you posted when receiving any news from them asap.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  2
    Renier replied
    September 1, 2023 at 8:21am

    Janilyn,

    Any update maybe? 

    See attached I am currently using 4.1.3 Free Version and it works.

    4.1.4 Premium mixes all the links.


    Attached files:  Versions.png

  •  2
    Wojciech Beres replied
    September 1, 2023 at 9:04am

    I have the same problem with free version 4.1.4 ( mixes all the links).

  •  767
    Janilyn replied
    September 5, 2023 at 9:18am

    Hi Renier and Wojciech,

    I have sent a report to our developers but it's too close to our vacation so our developers can't fix it before that. 

    Today we are back so I am able to reach back to you and update the progress. Our developers said they were checking it out right away today and will release a new update soon.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  1,238
    Dustin replied
    September 6, 2023 at 4:10pm

    Hi Renier,

    I did the test on my PC and didn't see this issue.

    So, please send me your website credentials (wp-admin link, username, password) then I can check and fix it for you. You also can create a dev/staging site with the same configurations then I'll work on it.

    Best regards,
    Dustin

  •   Renier replied privately
  •   Renier replied privately
  •  4
    Petter replied
    September 7, 2023 at 5:39pm

    i have the same problem.

  •  1,238
    Dustin replied
    September 8, 2023 at 8:16am

    Thanks for the credentials, Renier.

    We've fixed it and released an updated version 4.1.5. So, please update our plugin to the latest version.

    Best regards,
    Dustin

  •  2
    Renier replied
    September 8, 2023 at 8:27am

    Dustin,

    Thank you - will do