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  Public Ticket #3437750
Question about how to make both of your own plugins work on my site at the same time
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  • SJ started the conversation

    Hi there,

    Here is my product Url
    https://qqdesign.solutions/product/horizontal-glossy-foil-stand-up-pouch-with-valve/


    I'm having a problem with my site using both of your plugins.

    WPC Price by Quantity for WooCommerce

    WPC Product Options for WooCommerce


    As my picture shows,

    I would like your 'Price by Quantity' plugin to do a wholesale price calculation based on the total price calculated by 'Product Options'. 

    Currently both of their plugins are counting their own prices, so it results in both final prices being incorrect.


    It would be really perfect if this could be implemented.


    I hope you can help me with this.
    Thank you very much!



    Attached files:  08162023.png

  •  767
    Janilyn replied

    Hi SJ,

    Thanks for contacting us here.

    I have consulted this with our developers. Unfortunately, they said it was impossible. 

    Our developers said by nature, WPC Price by Quantity only concerns the main price (price of the main product - General tab's price). While the WPC Product Options are the extra add-on prices - these must be added to the subtotal after customers choose a quantity to determine the unit price that will be used by the corresponding quantity level. So it's technically impossible. These plugins cannot work together as you expect, sadly.

    This means they cannot be combined. WPC Price by Quantity will only consider the main price in all cases.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • SJ replied

    Hi Janilyn,

    Thanks for the reply.

    I have another question about your 'WPC Product Options' plugin, would it be possible to implement a way to hide the prices of the sub-items in the cart and checkout page?

    It's the prices in the circled part of the screenshot I provided, is it possible to hide them from appearing?


    If this can be realized, this problem is solved, thank you very much!

    Attached files:  08172023.jpg
      08172023-1.jpg

  •  767
    Janilyn replied

    Hi SJ,

    Let's see what we can do about this. I have assigned one of our developers to help you with that. 

    He’ll be looking into your question and responding with specific instructions as soon as possible. 

    Please stay patient as we're having very heavy workloads, it might take some time for our developers to reach back.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • SJ replied

    Hi, 

    I would like to know the progress of the issue processing, hope you can let me know.

    Thank you very much!

  •  1,226
    Dustin replied

    Hi SJ,

    Please update our plugin WPC Product Options to the latest version 1.5.0 and try again. The price should work fine now.

    You also can use the new version 1.5.0.1 here https://www.dropbox.com/scl/fi/b2y3evgv36c1nybgdl0da/wpc-product-options-1501.zip?rlkey=ne6blwlkfpfhzxjhxbxfiudtk&dl=1 then add below CSS code to WP-Admin → Appearance → Customize → Additional CSS to hide the option's price on Cart page.

    .wpcpo-item-data-price {
        display: none !important;
    }

    Best regards,
    Dustin

  • SJ replied

    Hi there,

    Thank you for your reply.

    I'm currently using your plugin WPC Product Options 1.5.0 alone on my site and found a bug regarding the shopping cart.


    Here's the link I used for testing:

    http://qqdesign.club/product/all-star-print-ox-converse/


    When I select any option on this product link, click the "add to cart" button


    9869844529.png



    The price labeled A is correct, while the price of the shopping cart float (labeled B) is wrong!


    8172162159.png


    Could you please help me with this problem, 

    thank you very much!