I am hoping this is something solveable. I have a webshop where we sometimes have to add orders manually for our repeat (subscribing) customers. But when doing so and adding products that are set to be composite products, these do not get added as composite products but rather just the main product alone. Is there a way to solve this? It is very time consuming if this has to be solved by adding all sub products individually as the price and taxes of these differ largely from one composite product to another. All works perfectly from frontend ordering however, but being able to add manual orders from the backend and add repeat customers' data automatically there is key for us. Thanks in advance for your answer.
We have received your report. I have sent a report to our developers so that they can check the issue with manual orders of Smart composite in the backend.
As far as I know, currently, only WPC Product Bundles work perfectly with orders placed manually. You can also consider making Smart Bundles instead of Smart Composite offers so you can work on them properly as a workaround.
Currently, our plugin hasn't this feature. The buyer needs to choose component products before adding a composite to the cart and it causes difficulty when implementing that feature in the backend.
Please try using a plugin to duplicate an order (e.g. https://wordpress.org/plugins/wc-duplicate-order/). I did the test and it works fine on the latest version of WordPress, WooCommerce, and Composite.
I am hoping this is something solveable. I have a webshop where we sometimes have to add orders manually for our repeat (subscribing) customers. But when doing so and adding products that are set to be composite products, these do not get added as composite products but rather just the main product alone. Is there a way to solve this? It is very time consuming if this has to be solved by adding all sub products individually as the price and taxes of these differ largely from one composite product to another. All works perfectly from frontend ordering however, but being able to add manual orders from the backend and add repeat customers' data automatically there is key for us. Thanks in advance for your answer.
Best regards, Kristine Gyenese
Hi Kristine,
Thanks for contacting us here.
We have received your report. I have sent a report to our developers so that they can check the issue with manual orders of Smart composite in the backend.
As far as I know, currently, only WPC Product Bundles work perfectly with orders placed manually. You can also consider making Smart Bundles instead of Smart Composite offers so you can work on them properly as a workaround.
Best regards.
Janilyn T. - WPClever Support Agent
Hi Kristine,
Currently, our plugin hasn't this feature. The buyer needs to choose component products before adding a composite to the cart and it causes difficulty when implementing that feature in the backend.
Please try using a plugin to duplicate an order (e.g. https://wordpress.org/plugins/wc-duplicate-order/). I did the test and it works fine on the latest version of WordPress, WooCommerce, and Composite.
Best regards,
Dustin