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  Public Ticket #3411821
Bundles and options
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  • Nick started the conversation

    I am looking to replace woocommerce bundles and add-ons with possibly your Bundle and Options plugins. I have installed the free versions of each, added options to a couple of test products and added those test products to a bundle. When I view the bundle product the options for the two test products don't show up. Does this only work for the paid versions? 

  •  767
    Janilyn replied

    Hi Nick,

    Thanks for contacting us here.

    Which page builder you're using on your site? Maybe the template you're using for single product page is conflicting with our plugin so the extra options are not visible. 

    I have checked both plugins on our test site with our WPCstore theme, they're working properly:

    9070708998.png

    So maybe it's a conflict with your theme or page builder. We offer free customization support for Premium users encountering issues of this kind. 

    We will need to first verify your license, then acquire the admin credentials of your site. Our developers will migrate your site down to our development environment to test and fix it.

    If we cannot fix this, we will fully refund your payment to your account. You can request a full refund if you are not satisfied with our support.

    Best regards.

    Janilyn T. - WPClever Support Agent