I have checked your ticket, it is still open and on the pending line waiting for our developer to have the first touch. You can rest assured that your ticket is still open.
Maybe he has overlooked your ticket since it's not too difficult to troubleshoot for our developer. I have sent a reminder to his PM directly.
Our developer will try to speed up as we are having too many requests at the moment and it's getting a bit out of hands. I will try to check the progress frequently and urge our developers.
thank you would you at least keep us informed of the status. because the website will go online next week, then we also hope that your shared has been resolved
can you answer on the ticket #3396481!
Hi Murat,
Thanks for checking back here with me.
I have checked your ticket, it is still open and on the pending line waiting for our developer to have the first touch. You can rest assured that your ticket is still open.
Maybe he has overlooked your ticket since it's not too difficult to troubleshoot for our developer. I have sent a reminder to his PM directly.
Our developer will try to speed up as we are having too many requests at the moment and it's getting a bit out of hands. I will try to check the progress frequently and urge our developers.
Best regards.
Janilyn T. - WPClever Support Agent
thank you would you at least keep us informed of the status. because the website will go online next week, then we also hope that your shared has been resolved
you can close this ticket