I'm testing this plugin before buying pro version. I like it but I have an issue: impossible to modify the quantity. of a product added in cart !
After adding a product on my cart, the popup plugin appears. If I want to modify the quantity (+ or -), I see it's loading but the quantity doesn't change (either on the "real" page cart).
We’ve received your ticket and got your issue. However, the description is not enough for us to find the cause of the problem.
Please provide us with a link to your published site for checking?
Have you tried in an Incognito or InPrivate tab yet? Maybe there is some kind of incompabitility with the theme or template you're using so some elements of our plugin don't work well. We need to check before we can tell.
After receiving your information, I'll proceed to the next step.
According to my knowledge, the issue you are having is that you cannot change the quantity of a product when it is bundled with other products. This is because the bundled products are treated as a single product, and the quantity of the bundled products cannot be changed independently.
You could create a separate product for each of the bundled products, and then allow customers to add the individual products to their cart. This would give customers more flexibility in terms of the quantity of each product that they order.
You could create a custom plugin that allows customers to change the quantity of the bundled products. This would be a more complex solution, but it would give customers the ability to customize their orders more precisely.
Hi,
I'm testing this plugin before buying pro version.
I like it but I have an issue: impossible to modify the quantity. of a product added in cart !
After adding a product on my cart, the popup plugin appears. If I want to modify the quantity (+ or -), I see it's loading but the quantity doesn't change (either on the "real" page cart).
I can't figure out this problem issue
I forgot to specify one thing:
It works perfectly well when I'm logged in but as soon as I visit website as a customer it doesn't work anymore !
Hi Firmin,
Thank you for contacting WPClever Support Forum.
We’ve received your ticket and got your issue. However, the description is not enough for us to find the cause of the problem.
Please provide us with a link to your published site for checking?
Have you tried in an Incognito or InPrivate tab yet? Maybe there is some kind of incompabitility with the theme or template you're using so some elements of our plugin don't work well. We need to check before we can tell.
After receiving your information, I'll proceed to the next step.
Best regards.
Janilyn T. - WPClever Support Agent
According to my knowledge, the issue you are having is that you cannot change the quantity of a product when it is bundled with other products. This is because the bundled products are treated as a single product, and the quantity of the bundled products cannot be changed independently.
You could create a separate product for each of the bundled products, and then allow customers to add the individual products to their cart. This would give customers more flexibility in terms of the quantity of each product that they order.
You could create a custom plugin that allows customers to change the quantity of the bundled products. This would be a more complex solution, but it would give customers the ability to customize their orders more precisely.