The average response time from our support agents and developers on this forum is about 24-48 hours since we're receiving too many new requests at the moment and we need to respond to every open ticket - both new and on-going ones.
To not make users confused, we have enabled an Auto-response email sent to users when they create a new ticket.
I have responded to your previous ticket, kindly check that out.
WPClever are not reply. Very bad service. I was considering buying the plugin but I don't think so now
Hi Liz,
The average response time from our support agents and developers on this forum is about 24-48 hours since we're receiving too many new requests at the moment and we need to respond to every open ticket - both new and on-going ones.
To not make users confused, we have enabled an Auto-response email sent to users when they create a new ticket.
I have responded to your previous ticket, kindly check that out.
Best regards.
Janilyn T. - WPClever Support Agent