I have a problem with the product settings in the WPC Product Quantity plugin The thing is that we have set some steps for single product. 10g 30g 50g etc... But now clients wanted to buy 2x 10g because they demand 20g so logical choice. But it can't because it says "You can't add 10× "Dry CBD extract high, code 9384 000" to the cart." Is there any way to solve this? I mean, so that it shows up in the cart as two items? It's not actually possible to add any combination of the selected product to the cart more than once. Thanks
You can kindly open the Inventory tab of each single product page, check if the Sold Individually option is enabled or not. You can remove the check to disable that.
If that doesn't work, please provide us with your site link and admin login info for our developer to work on. We will log in and make the changes for you.
If you are hesitant about sharing the live site credentials, you can create a staging site for us as well.
Note:DON'T send the credentials via our inbox. Instead, paste it here since your email to us might get lost while everything sent via Private tickets here is encrypted.
After receiving your information, I'll proceed to the next step.
thanks but that's not the way it disappears then the choice of the weight 10 30 50g and only + / - where I can choose 1 2 3 4 5 etc... we need to somehow get the product name into the cart and then separately the weights. Similar to the product with the variant
Thanks for the feedback. Your response came when we were out of our business hours already last week so I will continue our session today (Monday).
For your information, the choices of quantity, though diffenrently added in several times to the cart, of the same product will always be combined on the cart page.
If you would like to offer different choice of weight like 10g, 20g, 50g, you should create them as variations of a variable product. Then in the Variations tab of each variation, you can set up the different steps for each of them.
For example, you would like to allow customers to purchase 30g, customers can choose 10g then x3 quantity, or they can purchase 10g + 20g. You can also set up decimal step for the 10g variation only if you have some packs with 10.5g.
Hello,
I have a problem with the product settings in the WPC Product Quantity plugin
The thing is that we have set some steps for single product. 10g 30g 50g etc...
But now clients wanted to buy 2x 10g because they demand 20g so logical choice. But it can't because it says "You can't add 10× "Dry CBD extract high, code 9384 000" to the cart."
Is there any way to solve this? I mean, so that it shows up in the cart as two items? It's not actually possible to add any combination of the selected product to the cart more than once.
Thanks
Hi Mitchi,
Thanks for contacting us here.
You can kindly open the Inventory tab of each single product page, check if the Sold Individually option is enabled or not. You can remove the check to disable that.
If that doesn't work, please provide us with your site link and admin login info for our developer to work on. We will log in and make the changes for you.
If you are hesitant about sharing the live site credentials, you can create a staging site for us as well.
Refer to this guide for more instructions on safely sharing credentials: https://wpclever.net/faqs/sending-secure-login-information.
Note: DON'T send the credentials via our inbox. Instead, paste it here since your email to us might get lost while everything sent via Private tickets here is encrypted.
After receiving your information, I'll proceed to the next step.
Best regards.
Janilyn T. - WPClever Support Agent
thanks but that's not the way it disappears then the choice of the weight 10 30 50g and only + / - where I can choose 1 2 3 4 5 etc... we need to somehow get the product name into the cart and then separately the weights. Similar to the product with the variant
Hi Mitchi,
Thanks for the feedback. Your response came when we were out of our business hours already last week so I will continue our session today (Monday).
For your information, the choices of quantity, though diffenrently added in several times to the cart, of the same product will always be combined on the cart page.
If you would like to offer different choice of weight like 10g, 20g, 50g, you should create them as variations of a variable product. Then in the Variations tab of each variation, you can set up the different steps for each of them.
For example, you would like to allow customers to purchase 30g, customers can choose 10g then x3 quantity, or they can purchase 10g + 20g. You can also set up decimal step for the 10g variation only if you have some packs with 10.5g.
I hope this makes better sense for your case.
Here if the online documentation for your reference: https://doc.wpclever.net/wpclever-all-wpc-plugins/wpc-product-quantity/
Best regards.
Janilyn T. - WPClever Support Agent