Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #3366091
WPML translation - copy quantity settings across translations
Closed

Comments

  •  2
    ALBERT started the conversation

    How to copy quantity settings across translations with wpml? I have a variable product with 2 variations and quantity settings do not apply to translations.


    Thanks in advance,
    Albert.

  •  767
    Janilyn replied

    Hi Albert,

    Thanks for contacting us here.

    I have assigned one of our developers to help you with that. 

    He’ll be looking into your question and responding with specific instructions as soon as possible. 

    Please stay patient as we're having very heavy workloads, it might take some time for our developers to reach back.

    Best regards.


    Janilyn T. - WPClever Support Agent

  •  2
    ALBERT replied

    Hi Janilyn. 5 days since your message and still no answer. What I am asking is something basic. I am used to translate themes with wpml and I have always had the information I am asking in theme's documentation. You don't have this in your theme documentation and seems that there is no good communication with your tech stuff as I am sure they know  how to set up wpml perfectly in order to automate translations.
    Please, try to speed up a bit your customer service.
    Thanks in advance.

  •  2
    ALBERT replied

    Hi,
    8 days and no answer.
    This is not professional.
    Regards,
    Albert,

  •  1,226
    Dustin replied

    Hi Albert,

    I'm so sorry for the late reply! I must have overlooked your ticketfrown.png

    When using WPML, you can choose to copy the fields starting with "_woopq_" https://www.screencast.com/t/AGcAKDv0. It will copy all quantity settings to the translation product.

    Best regards,
    Dustin

  •  2
    ALBERT replied

    Hi Dustin,

    thanks for your reply.

    in order to find the custom fields I had to go to:
    WPML > Settings > Show System Fields
    and then click on COPY (not just COPY ONCE)
    I think this information must be in the plugin documentation

    Kind Regards,
    Albert.

    Attached files:  imatge_2023-05-19_101222799.png

  •  1,226
    Dustin replied

    Thanks so much for that tips!

    We'll improve our document soon.

    Best regards,
    Dustin

  •  2
    ALBERT replied

    Welcome!

    Kind Regards,
    Albert.