Thanks for contacting us here. Sorry for the late reply. We have been having a 5-day vacation as notified in our Automated response sent to users when submitting tickets. Today we are back for work so I will process your ticket now.
I have checked on both of your ticket. One of those is marked as resolved since our developer has checked and found out that the variation label you use is not supported by our plugin.
About your other ticket asking how to adjust the display of the tooltips with variation swatches, our developer said he wasn't able to reach it yet. Our team will start working again today so you can expect his response within 24-48 hours.
Bonjour,
Nous avons récemment communiquer sur le ticket : BILLET PRIVÉ #3354183,
Mais vous ne m'avez toujours pas répondu, merci de m'en dire plus.
Hi Célia,
Thanks for contacting us here. Sorry for the late reply. We have been having a 5-day vacation as notified in our Automated response sent to users when submitting tickets. Today we are back for work so I will process your ticket now.
I have checked on both of your ticket. One of those is marked as resolved since our developer has checked and found out that the variation label you use is not supported by our plugin.
About your other ticket asking how to adjust the display of the tooltips with variation swatches, our developer said he wasn't able to reach it yet. Our team will start working again today so you can expect his response within 24-48 hours.
Best regards.
Janilyn T. - WPClever Support Agent