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  Public Ticket #3345671
Packs
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  • Lidia started the conversation

    good evening, I am writing to you because I have a problem creating packages with this plugin.

    I download the plugin and when I go to select the products to create packs it won't let me select any. THEY ARE PRODUCTS WITH VARIANTS (I started to investigate and I read that a plugin is needed for these types of products (variation radio buttons) , I install it and I still have the same problem, I can't select products,
    I attach a photo so that you can verify that I cannot select products and that I have the plugins installed correctly

    Attached files:  hjfgjfg.png

  •  767
    Janilyn replied

    Hi Lidia,

    Thank you for contacting WPClever Support Forum.

    For your information: 

    • In the free version of our plugin, only simple and subscription products can be searched and added. 
    • Instead, free users can now add unlimited products as they prefer. 
    • Variable products and variations are only available in the Premium version.

    Note: Some types of subscription products are not fully compatible with our plugin as well. We can offer customization service to make it work if you are a Premium user and provide us with access to the admin area.

    In case you need further instructions, kindly refer to this online documentation: https://doc.wpclever.net/woosb/


    The WPC Variations Radio Buttons plugin is only needed when you use the Premium version since variable products and variations are available in this version. 

    Best regards.

    Janilyn T. - WPClever Support Agent