Please submit a private ticket if you need to share sensitive information, such as license details and admin credentials.

Okay
  Public Ticket #3345020
Hello, i need info for WPC Order Tip
Closed

Comments

  • Alin started the conversation

    Hello,

    Is it possible to charge 0% vat for tips

    How could I do that?

    Thank you! 72.png

  •  767
    Janilyn replied

    Hi Alin,

    Thank you for contacting WPClever Support Forum. 

    We’ve received your ticket and assigned one of our developers to help you with that. 

    He’ll be looking into your question and responding with specific instructions as soon as possible. 

    Please stay patient as we're having very heavy workloads, it might take some time for our developers to reach back.

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  1,222
    Dustin replied

    Hi Alin,

    Currently, I check and see the tips weren't applied to the tax https://www.screencast.com/t/qSq2IXlRuIT

    Could you please explain more about this issue on your site with some screenshots?

    Best regards,
    Dustin

  • Alin replied

    Hi Dustin,

    My store not have VAT activated.

    All products have prices including VAT.

    Customer in checkout chooses 5,10 or 15 for tips

    The order total is invoiced including VAT. with both products + tips

    If I activate VAT and define it for 19% products, can I define it for 0% tips?
    That's how I see the only solution.

    Thank you


  •  1,222
    Dustin replied

    Do you mean you'll use a percentage here https://www.screencast.com/t/RRa81ITeKJyT but want it calculates from the subtotal without tax? I see it already works like that https://www.screencast.com/t/D66OWDEFzuyp

    Best regards,
    Dustin

  • Alin replied

    I don't want percentage, I want fixed. Let the customer choose at the push of a button. Just like here: 

    https://app.screencast.com/sAizF9jHzfEbx

    My problem is that it is taxable with vat.

    Thank you

    Alin Untaru

  •  1,222
    Dustin replied

    I still don't clear about your question. I see have no tax on this tip amount https://www.screencast.com/t/vdLii1kPDAuP

    Best regards,
    Dustin