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  Public Ticket #3189277
Orders with coupons have wrong subtotal
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Comments

  • Kyriakos started the conversation
    December 15, 2022 at 12:53pm

    Hello, when an order contains a product bundle and a coupon is used, the wrong subtotal is shown (the final price is correct though).

    Example:

    Order with coupon: 

    • Product 1: 38.90
    • Product 2: 26.70
    • Subtotal: 68.48 (Wrong)
    • Coupon: -6.56
    • Total: 59.04 (Correct)

    Order without coupon:

    • Product 1: 38.90
    • Product 2: 26.70
    • Subtotal: 65.60 (Correct)
    • Total: 65.60 (Correct)

    Orders without product bundles display the correct subtotal with and without coupons.


  •  767
    Janilyn replied
    December 16, 2022 at 7:47am

    Hi Kyriakos,

    Thanks for contacting us here.

    I have checked the price calculation of bundles and using the default WooCommerce coupons is proper. The total has been calculated properly.

    Are you using any external discount or dynamic pricing plugin? They could affect our plugin. Or if you use an external plugin to create coupons, it might be incompatible with ours. 

    We can offer further investigation or solution for free, but we will need to verify your license and acquire access to the admin area to do that. 

    Please confirm the version you are using & the license details then I will proceed.

    Best regards.

    Janilyn T. - WPClever Support Agent