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  Public Ticket #3179377
Quantity Selector always shows 1
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Comments

  •  1
    Antonia started the conversation

    Hello,

    In my grouped product I chose the quantity selector. I want to have a fixed quantity only for one of the products but on the frontend it always shows the quantity 1 for all the products. 

    I set the default quantity only for one product to 1. All the others are set to 0. But still on the frontend it shows 1 for all the products. 

    Am I missing some setting? 

    Antonia 

  •  767
    Janilyn replied

    Hi Antonia,

    Thanks for contacting us here.

    Please check:

    - If your products have the Sold Individually option enabled in the Inventory tab of the single product pages. This will change the quantity of all products to 1 no matter what.

    - Please check if you have using any quantity controlling plugin or not. It might make it impossible to set the default quantity to 0.

    I have tested this on our test site and the zero default quantity is still working properly.

    Backend:

    3860433790.png

    Frontend:

    9951489249.png

    Best regards.

    Janilyn T. - WPClever Support Agent

  •  1
    Antonia replied

    Hi Janilyn,

    Thanks for your reply. I just found the problem with one of our plugins (called PPOM for WooCommerce). It's actually the plugin I was using to have a product with different options before switching to Grouped Products. So I guess it works out because I won't be needing that plugin anymore... 

    Many thanks,

    Antonia

  •  767
    Janilyn replied

    Hi Antonia,

    Thanks for your feedback. I'm glad that you have been able to figure it out.

    I'll consider your case closed and close your ticket now. Feel free to submit a new one in case you encounter any issues at any time. 

    Have a nice day and best regards. 

    Janilyn T. - WPClever Support Agent