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  Public Ticket #3177736
Technical Issue with the plugin in combination with the webshop
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  • Christoph Moosbrugger started the conversation

    Hi,

    we do use the WPC Bundle Plugin and do also have the "German Market" Plugin from Marketpress in use. Usually the german market plugin allows for variable products to change the product range price with the variable product price if an option is chosen (see screenshot one).

    for prodcut bundles the price is not shown (see screenshot two).

    Bundle Product: https://www.sansiro.at/shop/maschinen/bundle/smart-lifestyle-set-sansiro-kapselmaschine-weiss-inkl-120-kapseln

    Variable Product: https://www.sansiro.at/shop/bio-kaffeekapseln/sansiro/espresso-intenso-kapseln-sansiro 

    thanks.

    Attached files:  screenshot_1.png
      screenshot_2.png

  •  767
    Janilyn replied

    Hi Christoph,

    Thanks for contacting us here.

    For your information, we have received some similar reports like your before with the German Market plugin. Our developers have been investigating the pricing issues with this plugin. Unfortunately, our plugin is not fully compatible with that as we still cannot find a valid solution to this. 

    If possible, can you kindly reach out for the author of that plugin and ask for their help? Maybe they can provide useful clues for us to solve this.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Christoph Moosbrugger replied

    Hi,


    thanks for your reply. Unforutnately they cannot give any further support. they said they do use some JS to hide the relevant sections etc... but I did not receive any further details.

    It is very unsatisfying...

    best.

    Christoph

  •  767
    Janilyn replied

    Hi Christoph,

    We are sorry about being incapable of helping you with that. The German Market is quite complicated and we are not able to get how it works in order to adjust the codes properly. The prices displayed are hardly correct in most cases. 

    I will try to ask our developers to reach out to the Marketpress team if possible to get their help in this. Although I cannot confirm when, you can rest assured that we are still working on finding a solution.

    Best regards.

    Janilyn T. - WPClever Support Agent

  • Christoph Moosbrugger replied

    Hi Janilyn,

    many thanks for your suport! Highly appreciated! I am waiting for your reply.

    best.

    Christoph

  • Christoph Moosbrugger replied

    any news here?

  •  767
    Janilyn replied

    Hi Christoph,

    Thanks for your patience so far.

    I have contacted our head developer and asked about this. He said we might have to claim that our plugin is not compatible with the German Market plugin as we are unable to find a solution to the reported conflicts with this plugin. It's sad that we have failed in making the two plugins work together.

    Best regards.

    Janilyn T. - WPClever Support Agent