Hello, we bought your plugin a few months ago and we use it regularly on our site. However, we wanted to add it to our product page as a popup, and for this we used your shortcode [woobt], the suggested products are displayed well, but a multitude of errors appear. Indeed, when we choose the variations of the main product, impossible to add it to the cart, the variations are completely bugged, we can not even reset them. At first we thought it was a plugin incompatibility, with our variations plugin, but when we deactivated it we saw that the problem persisted. The strange thing is that when we remove the shortcode and place the display "under the add to cart button" for example, the plugin works perfectly and no errors are present. We concluded that the bug comes from the display of the plugin when it is in shortcode. Can you help us? Thank you in advance, The strahotna.bg team
For your information, indeed there's a critical error in displaying Bought Together list on the variable product page. It's a critical issue by nature with the main variable product. The list can only be placed under the add to cart button using the shortcode, so it does not interfere with the main variable product selection.
We have received some reports about this but our developers haven't been able to resolve it as the shortcode working in very strict conditions in external page builders. Hopefully, we will be able to find a solution to this in the future.
Hello, we bought your plugin a few months ago and we use it regularly on our site. However, we wanted to add it to our product page as a popup, and for this we used your shortcode [woobt], the suggested products are displayed well, but a multitude of errors appear. Indeed, when we choose the variations of the main product, impossible to add it to the cart, the variations are completely bugged, we can not even reset them.
At first we thought it was a plugin incompatibility, with our variations plugin, but when we deactivated it we saw that the problem persisted.
The strange thing is that when we remove the shortcode and place the display "under the add to cart button" for example, the plugin works perfectly and no errors are present.
We concluded that the bug comes from the display of the plugin when it is in shortcode.
Can you help us?
Thank you in advance,
The strahotna.bg team
Hi Kaloian,
Thanks for contacting us here.
For your information, indeed there's a critical error in displaying Bought Together list on the variable product page. It's a critical issue by nature with the main variable product. The list can only be placed under the add to cart button using the shortcode, so it does not interfere with the main variable product selection.
We have received some reports about this but our developers haven't been able to resolve it as the shortcode working in very strict conditions in external page builders. Hopefully, we will be able to find a solution to this in the future.
Best regards.
Janilyn T. - WPClever Support Agent