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  Public Ticket #3155055
Problem with translation with WPML
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Comments

  • Florian le Grelle started the conversation

    Hello,

    I have made some grouped product and it works fine in my prinicpal language (FR) but in other languages it don't show the grouped products on my product page (see in attach).

    I use WPML for the translation.

    I you already have something like that with WPML? Do you know if I have to make something in WPML?


    Thanks in advance for your help,

    Florian

  •  767
    Janilyn replied

    Hi Florian,

    Thanks for contacting WPClever Support Forum. 

    For your information, in some product translating plugins like WPML or Polylang, the sub-products won't be automatically translated and added into the translated version of the main product (Smart Bundles, Smart Grouped or Smart Composite Products) in the target language. 

    That said, in these cases, users might need to open the translated version of the main product, then re-add the translated version of all the sub-products to make it work properly. 

    It will be like you first create the composite product in the source language, but this time, you add the translated sub-products to the translated composite product. So, you will need to translate not only the main composite, but also component sub-products inside it. 

    Product A (English) -> Sub-product B (English) + Sub-product C (English)

    >> Product A (German) -> Sub-product B (German) + Sub-product C (German)

    It's a limitation in how our plugin works with other multilingual plugins that we still cannot provide a permanent fix, unfortunately. Our developers are working with the developers from the WPML team to find a solution but still no luck so far.

    You can kindly check your products again and try to do that to see if it works for your case.

    Best regards.

    Janilyn T. - WPClever Support Agent