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  Public Ticket #3140593
Quick view
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  • Kyriakos started the conversation

    Hello, I am using WPC Product Bundles with the Porto theme and when opening a bundle with the theme's quick view it cannot be added to the cart. After clicking add to cart the user gets redirected to the product page and the message "Product is unpurchasable" gets displayed.

  •  767
    Janilyn replied

    Hi Kyriakos,

    Thanks for contacting WPClever Support Forum. We're not available at the weekends so today (Monday) I am able to process your ticket.

    This might have been a conflict triggered with the theme. If you are using the free version of our plugin, unfortunately, we cannot provide further support for issues concerning external plugins or themes.

    What you can try to fix it on your own:

    1. If your site is using AJAX, you can kindly install this plugin https://wordpress.org/plugins/wpc-ajax-add-to-cart/ to assist the AJAX loading on your site. It's easy and simple, with no special settings required. Just 1-click installation. 

    Since not all themes and plugins are integrated with the standardized AJAX for the Add to Cart button, we have developed a plugin for our own WPC users to make sure it has what it needs to work properly. Please install then clear both your site and browser's caches/cookies before checking again.

    2. Try to use our WPC Smart Quick View plugin instead of theme's quick view.

    You can read more about that here: https://doc.wpclever.net/woosb/faqs/5-use-smart-quick-view-with-bundles/

    Best regards. 

    Janilyn T. - WPClever Support Agent